Techs Can't Answer Phones
Your mechanics are under cars, covered in grease, focused on the job. Stopping to answer phones kills productivity and frustrates customers waiting for their vehicles.
Sound Familiar?
Every auto repair shop knows these frustrations.
Service Writer Overload
Your service writer is writing estimates, explaining repairs, collecting payments—and the phone keeps ringing. Something always gets dropped when they're pulled in five directions.
Same Questions All Day
"How much for an oil change?" "Do you work on Hondas?" "What are your hours?" "Can you look at my brakes today?" These simple calls eat hours every week.
After-Hours Calls Lost
Check engine light comes on at 7pm. Car won't start Sunday morning. Customers search for shops and call—but you're closed. By Monday, they've already gone elsewhere.
Price Shoppers Tie You Up
Customers call five shops asking for brake job prices. Each call takes 5-10 minutes and most don't book. Meanwhile, real customers can't get through.
Scheduling Chaos
Customers want to drop off tomorrow morning. Your schedule is packed. Coordinating drop-offs, loaners, and pickup times by phone is a constant juggle.
A Day in the Life of an Auto Shop
Why auto repair shops have a unique phone problem.
Customers Need You Now
Auto repair is urgent. A car that won't start, a check engine light, brakes that squeal—customers need the problem fixed quickly. They're not leisurely shopping; they're stressed and calling multiple shops.
The shop that answers first wins. If you're busy with a customer and can't pick up, they're dialing the next number on Google before your voicemail finishes playing.
Your team is talented at fixing cars. But they can't be two places at once. When the bay is busy and phones are ringing, something has to give.
The Math of a Missed Call
Average repair order: $300-$500. A brake job: $400+. A timing belt: $800+. Transmission work: $2,000+. The AI costs $250/month—one missed repair pays for the entire year.
Before & After AI
Real impact on your auto repair shop.
Before AI Agent
After-Hours CallsVoicemail
Hold Time2-5 minutes
Missed Calls Daily8-15+
Price Quote Time5-10 min each
Scheduling Time3-5 min/call
After AI Agent
After-Hours CallsAnswered 24/7
Hold TimeZero
Missed Calls DailyZero
Price Quote TimeInstant
Scheduling TimeUnder 60 seconds
What This Means For You
Real changes to your daily operations.
✓
Every customer call answered instantly—no hold music, no voicemail
✓
Appointments scheduled directly into your shop management system
✓
Common service prices quoted automatically—oil changes, brakes, tires
✓
After-hours calls booked instead of lost to competitors
✓
Service writer can focus on customers in the shop, not phone calls
✓
Techs stay focused on cars instead of running to answer phones
Hear How It Sounds
A real example of how your AI agent handles a customer call.
Incoming Call — Monday 8:30 AM
Your Shop Name • AI Agent
Built for Auto Repair Shops
Every feature designed for how repair shops actually work.
Direct Shop Scheduling
Books appointments directly into Shop-Ware, Mitchell 1, Tekmetric, or your system. Respects bay capacity and appointment types.
Service Price Quotes
Provides your standard pricing for common services—oil changes, brake jobs, tire rotations—instantly. Schedules diagnostics for complex issues.
Vehicle Recognition
Identifies existing customers by caller ID, knows their vehicle, and can reference service history for personalized conversations.
Real-Time Availability
Checks your calendar in real-time to offer customers accurate appointment slots. No double-booking, no back-and-forth calls.
New Customer Intake
Captures new customer information, vehicle details, and service needs. Everything ready for your service writer.
Service Knowledge
Trained on your services—oil changes, brakes, tires, diagnostics, transmission. Answers questions and books the right appointment type.
Live in 72 Hours
We handle everything. You just answer a few questions about your shop.
1
Tell Us Your Shop
Services offered, pricing, hours, bay capacity, and scheduling preferences. Takes about 20 minutes.
2
We Build Your Agent
Custom AI trained on your auto repair shop, connected to your management system, ready to test.
3
Go Live
Forward your calls or get a new number. Start answering every customer call 24/7.
Train Once. Works Everywhere.
Your AI agent handles both phone calls AND website chat—with a single training.
Phone Calls
Customers call for appointments, price quotes, and service questions. AI answers, checks availability, and books—instantly.
24/7 Service LineSAME
AI
AI
Website Chat
Website visitors request appointments or ask about services. Same AI, same knowledge, same booking ability.
Chat Widget Included💡 One training session. Your AI learns your shop once—then handles calls and chats identically. Change your pricing? Add a service? Update once, applies everywhere.
Real Results
What auto repair shops say—and what their customers report.
Shop Owner Review
After 60 days with AI agent"We were losing calls every time the bay got busy. My service writer can only do one thing at a time. The AI now handles all the simple stuff—oil change appointments, brake quotes, hours questions. My writer can focus on the customers in front of him, and we're booking jobs we would have missed."
Post-Call Survey
Customer feedback after scheduling callWas your call answered promptly?Yes, immediately
Did you get the info you needed?Yes, very helpful
Would you call again?Definitely
Overall experience★★★★★
Additional comments:
Frequently Asked Questions
Everything auto repair shops ask before getting started.
Does it work with our shop management software?
Yes. We integrate with Shop-Ware, Mitchell 1, ALLDATA, Tekmetric, Shop Boss, R.O. Writer, and most major auto repair shop management systems.
Can it provide service estimates?
Yes. The AI can quote your standard prices for common services—oil changes, brake jobs, tire rotations, and more. For complex repairs, it schedules a diagnostic appointment.
Can it check real-time availability?
Yes. The AI checks your calendar in real-time to offer customers accurate appointment slots. It respects bay capacity, technician schedules, and appointment types.
What about after-hours calls?
The AI answers after-hours calls just like during business hours—scheduling appointments, answering questions, and capturing customer information. No more losing evening and weekend inquiries.
Can it handle price shoppers?
Yes. The AI quotes your standard prices instantly and offers to schedule service. Price shoppers get the info they need in 60 seconds instead of tying up your team for 10 minutes.
Does it know my customers' vehicles?
Yes. The AI identifies existing customers by caller ID and can reference their vehicle and service history for personalized conversations.
How long does setup take?
Most auto repair shops are live within 72 hours. You provide your services and pricing—we build, test, and launch your agent.
What does it cost?
$250/month flat rate, unlimited calls. No per-call charges regardless of volume. One booked repair job pays for the entire year.