From AI phone answering to CRM, payments, and analytics—everything you need to automate your booking business.
Dynamic speech with realistic emotion, pacing, and tone. 85% of callers can't tell it's AI.
A salon owner overheard a customer say "your receptionist was really sweet," not realizing they were talking to the AI.
Never miss a call—nights, weekends, holidays. Real-time support without human intervention.
A charter business closed $2,000 in bookings overnight from East Coast tourists calling after 11 PM.
Near-instant responses eliminate dead air and keep conversations flowing naturally.
Callers stay on the line because the AI responds faster than expected—leading to higher conversion rates.
Understands when to speak, listen, and pause. Handles interruptions gracefully.
Customer interrupts mid-answer with a follow-up question—AI adapts instantly without missing a beat.
Takes messages after hours when configured, transcribes them, and alerts your team.
After-hours caller leaves a message—AI transcribes it and sends SMS notification to the owner instantly.
Handle 5 calls or 500+ simultaneously. No limits on concurrent conversations.
During a flash sale, a ticketing company received 400+ calls in 90 minutes. AI answered every one.
Detects silence or disconnects, ends calls gracefully, and optionally follows up via SMS.
Caller hangs up mid-call—AI logs the attempt and sends an SMS to re-engage the lead.
Check weather forecasts up to 10 days out for charter and outdoor tour inquiries.
"What's the weather like Saturday?" AI checks forecast and recommends best day for the trip.
Choose from 150+ voice options—friendly, formal, energetic, soothing, or custom.
Create different voice personalities for each location—professional for corporate, casual for beach tours.
Clone your own voice or a team member's voice for a personal, familiar touch.
A winery uses a custom voice clone of their owner to greet every caller personally.
Support for English, Spanish, French, German, Portuguese, Mandarin, and 25+ more.
San Diego charter doubled conversions with tourists after adding Spanish-language AI.
Automatically detects caller's language and switches fluently mid-conversation.
Caller starts in English, switches to Spanish—AI seamlessly continues in Spanish.
Powered by latest AI models (Gemini, GPT). Switch instantly as new versions release.
Agent gets smarter with each AI update—no additional investment or reconfiguration needed.
Every call transcribed, searchable, and stored. Continue conversations via text.
Search "sunset cruise" to find all calls where customers asked about evening tours.
Book or reschedule appointments on the fly. Confirms slots, sends updates, prevents double-bookings.
A massage studio tripled available hours by letting AI book late-night callers directly.
Duplicates your FareHarbor calendar as a cache for instant availability checks via webhook.
Pricing and booking status update instantly—AI always has current availability.
Month, week, day views. Track events, capacity, projected revenue, and full bookings.
See all upcoming tours at a glance with color-coded status and revenue projections.
Create, edit, manage events. Set tour types, times, slots, locations, and resources.
Add a special sunset cruise with custom time, capacity, and assigned boat—all from one screen.
Manage all tour types with duration, cost, slots, descriptions, and color coding.
Visual cards show everything at a glance: "Scuba Diving - 3hrs - $150 - 10 slots"
Three description levels: Overview, Expansion, Comprehensive. AI uses the right level contextually.
Quick inquiry gets overview. Booking confirmation gets full comprehensive details.
Track boats, vehicles, equipment, guides. Prevent overbooking by assigning resources to tours.
Boat "Sea Sniper" assigned to morning charter—automatically unavailable for other bookings.
Send secure Stripe payment links via SMS during calls. Use your own Stripe account or ours.
AI texts payment link, customer pays securely, booking confirmed—all hands-free.
AI texts secure Stripe links during calls—never takes card info over the phone. Stripe handles all PCI compliance.
"I'll text you a secure payment link right now." Customer pays on their phone, zero chargeback risk.
By using Stripe Direct (yours or ours), you completely avoid all booking fees from your booking software. Keep the savings or pass them to customers.
"If you book with me right now over the phone, you'll save 6% vs. booking online through our site." Proven to increase conversion—and customers love the savings!
Automatically discount or increase all prices by percentage. Great for phone-only promotions.
"Book by phone and save 6%!" AI automatically applies discount to quoted prices.
Create add-on packages AI can upsell: upgrades, extras, premium options with custom pricing.
"Would you like to upgrade to the 250cc Go Kart for $85 more?" AI offers contextual upsells.
Receive automatic payouts to your bank. View detailed payment reports and analytics.
Every transaction tracked from call to deposit with full payment analytics.
Manage refunds and disputes from admin panel. Full or partial refunds with one click.
Weather cancellation? Process full refund instantly without logging into Stripe.
Transfer to staff while preserving all context. No need to repeat questions.
Complex request transferred to owner—AI briefs them with full call summary before pickup.
Add employees with name, title, phone, and call queue order. Transfer by name.
"Can I speak to Shayna?" AI looks up CEO in directory and transfers directly.
Set up departments (Reservations, Customer Service, Emergency) with dedicated numbers.
"I need to speak to someone about a cancellation" → Routes to Customer Service.
Route calls based on situation: New Bookings, Cancellations, Emergencies, Complaints.
Emergency mentioned? Immediately routes to emergency contact number.
Multi-step "if then" logic for transfers. Infer context, ask clarifying questions.
AI infers "I lost my wallet" means lost & found, asks clarifying question, then transfers.
Transfer between AI agents for different locations or specialized handling.
Caller asks about Miami location—AI transfers to Miami-specific agent seamlessly.
Dedicated receptionist AI that routes calls to appropriate location agents.
One number for 4 locations—receptionist agent asks which location, then transfers.
Configurable alerts: Customer left message, No booking link sent, Sale completed, Call transferred.
Get SMS alert when payment received or call transferred to human.
Add multiple phone numbers to receive SMS alerts. Label each (Owner, Manager, etc.).
Sales alerts go to owner's phone. Emergency alerts go to manager.
Pre-configured links AI can send: Digital brochures, location maps, liability waivers.
"I'll text you our brochure"—AI sends digital catalog with pricing instantly.
Automated follow-up SMS with customizable templates and dynamic fields.
"Hi {{name}}, thanks for calling! Here's your booking link: {{link}}"
Personalized follow-up emails with booking links, custom subjects, company branding.
Caller didn't book? AI sends beautiful email with all tour details and direct booking link.
AI places outbound calls for next-day reminders, follow-ups, and confirmations.
Day before charter, AI calls customer: "Just confirming your 8am fishing trip tomorrow!"
Unified timeline of all customer interactions: calls, SMS, emails in one view.
See complete conversation history—when they called, what was discussed, follow-up sent.
Choose delivery method for each alert type: SMS only, Email only, or Both.
Sales completed: Both. Customer left message: SMS only. Call transferred: Email only.
Track total revenue, conversion rates, call volumes, payment success in real-time.
See today's bookings, this month's revenue, and conversion rate at a glance.
AI predicts revenue based on booking patterns, seasonality, and historical data.
Plan staffing and inventory knowing next month's projected revenue.
Visual heatmap shows call volume by hour and day. Identify your busiest times.
"Peak hours: 10:00-14:00" helps you optimize staffing and marketing spend.
Track positivity rates, emotional tone, and positive/neutral/negative distribution.
87% positive sentiment this week—customers are happy with the AI experience.
Compare conversion rates and satisfaction across different agent configurations.
Spanish agent converts at 45% vs English agent at 38%—optimize accordingly.
Track average call lengths, duration by outcome, and efficiency metrics.
Successful bookings average 3:45. Optimize scripts to maintain quality while reducing time.
Visualize daily booking and revenue trends. Spot patterns and anomalies.
Bookings spiked Tuesday after Instagram post—correlate marketing with results.
Success rates, failed transactions, revenue by type. Full Stripe integration.
97% payment success rate. 2 failed transactions this week—follow up needed.
Total customers, VIP count, happy/problem customers, and lifetime value at a glance.
71 customers, 2 VIP, 17 happy, 0 problems, $23,171 total LTV.
Auto-identify VIPs based on spending or frequency. Premium handling by AI.
VIP customer calls—AI recognizes them and provides priority treatment.
Track total spend, booking count, interaction count for every customer.
Cade Burks: $89.45 LTV, 5 bookings, 3 interactions. Last contact: 8 hours ago.
Flag customers with negative sentiment or issues. Intervene before losing them.
"Problem Customers: 0 - Need attention" dashboard keeps you proactive.
Filter by segment: All, VIP, High Value, At Risk, Recent, Inactive.
View only "Inactive" customers to target re-engagement campaigns.
One-click: Call customer, Send email, Edit profile, Delete record.
VIP hasn't booked in 30 days—click "Call Customer" to have AI reach out.
Two-way sync with FareHarbor. Availability, pricing, bookings stay perfectly aligned.
Booking made in FareHarbor? AI knows instantly. AI books? FareHarbor updates.
Trigger business logic via API or webhook. Send waivers, calculate prices, start workflows.
Booking includes kids? AI automatically triggers child safety waiver email.
Direct integration with OpenPhone. Handle multiple lines and port existing numbers.
Keep your existing phone number—port it to OpenPhone and connect to AI.
Apply AI logic to SMS VOIP line. Same training works for voice and text.
Customer texts "What's available Saturday?" AI responds just like on a call.
Same AI powers website chatbox. Train once, deploy to voice and chat.
Website visitor asks about pricing—same AI that handles calls responds.
AI learns from FAQs, websites, PDFs. Answers questions using your real policies.
AI trained by scraping your entire website. FAQ library auto-generated for editing.
FareHarbor, Rezdy, Peek Pro, Checkfront, Xola, TrekkSoft, Bookeo, and more.
Already using Rezdy? Connect directly—no migration needed.
We build your agent—script, integrations, voice customization. No tech skills required.
Email us your brochure and FAQs. Within 72 hours, your AI is answering calls.
Manage multiple businesses or locations from one account. Separate agents and settings.
4 locations, 4 agents, 1 dashboard. Plus receptionist to route between them.
Set admin permissions for team members. Control who sees what.
Manager sees analytics. Staff sees calls only. Owner sees everything.
Configure name, email, phone, address, timezone, descriptions. AI uses this info.
"What's your address?" AI answers from company profile automatically.
Upload policies, terms, custom info. AI learns and answers accurately.
Cancellation policy? Refund terms? AI knows from your uploaded documents.
All data encrypted. SOC2, HIPAA, GDPR compliant. Customer privacy protected.
Health spa takes medical bookings—all data securely stored and compliant.
We'll build a custom demo agent for your business—free, no obligation.