On the Wall, Missing Calls
You're teaching a class, guiding a trip, or belaying a climber. The phone rings at the desk but nobody's there to answer—and potential climbers book elsewhere.
Sound Familiar?
Every climbing business knows these frustrations.
After-Hours Inquiries Lost
People research climbing trips at night, get excited, and call. When you're closed, those calls go to voicemail. By morning, they've booked with someone who answered.
Beginner Questions All Day
"Do I need experience?" "What should I wear?" "Is gear included?" "How scary is it really?" "Can kids do it?" First-timer questions eat hours of staff time.
Weather Concerns
Outdoor climb inquiries always include weather questions. Explaining conditions, cancellation policies, and alternatives takes forever—especially when you're running trips.
Group Coordination
Corporate team-building, bachelor parties, youth groups—they need multiple guides, specific dates, custom packages. These complex calls get missed or rushed.
No-Shows Hurt
A guide reserved for a trip that cancels last minute can't be rebooked. That's revenue lost—and a frustrated guide who showed up ready to work.
The Climbing Business Challenge
Why climbing gyms and guide services have unique phone problems.
High Enthusiasm, Low Patience
People don't casually think about trying climbing. When they call, they're excited—they just watched a climbing video, their friends invited them, or they're planning a trip. That enthusiasm fades fast when they hit voicemail.
Your busiest times are when you're least available to answer phones. Guides are on the rock, instructors are teaching classes, desk staff are checking in climbers. That's exactly when calls pour in—and exactly when you can't answer.
Every minute on the phone is a minute not teaching, guiding, or ensuring safety. Your expertise is on the wall, not at a desk.
The Value of Each Booking
Intro class: $40-$80. Full-day guided outdoor climb: $200-$500+. Multi-day courses: $500-$2,000+. One missed booking is real money. The AI costs $250/month—often less than a single missed guided trip.
Before & After AI
Real impact on your climbing business.
Before AI Agent
During Classes CallsMissed
After-Hours CallsVoicemail
Response TimeHours later
Missed Calls Weekly25-40+
Admin Time Daily2-3 hours
After AI Agent
During Classes CallsAll answered
After-Hours CallsBooked 24/7
Response TimeInstant
Missed Calls WeeklyZero
Admin Time Daily30 minutes
What This Means For You
Real changes to your daily operations.
✔
Every call answered instantly—even while you're 200 feet up on a multi-pitch
✔
Classes and guided trips booked directly into your calendar with real-time availability
✔
Beginner questions answered consistently—experience requirements, gear, what to expect
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Weather questions handled with real forecast data and your cancellation policies
✔
After-hours enthusiasm converted to bookings instead of lost to competitors
✔
Focus on instruction and safety instead of phone tag and admin work
Hear How It Sounds
A real example of how your AI agent handles a guided climbing inquiry.
Incoming Call — Wednesday 8:30 PM
Summit Rock Guides • AI Agent
Built for Climbing Businesses
Every feature designed for how climbing gyms and guide services actually work.
Trip & Class Booking
Books guided trips, classes, and gym sessions directly into your system. Knows guide availability, class capacities, and prevents overbooking.
Weather Integration
Checks forecasts for outdoor trips in real-time. Explains conditions, knows your weather policies, and helps reschedule when needed.
Gear & Experience Info
Trained on your specific offerings—what's included, experience requirements, what to bring, what to expect. Answers first-timer questions perfectly.
Group Coordination
Handles corporate team-building, bachelor parties, youth groups. Checks guide availability across dates and provides accurate group pricing.
Skill Matching
Asks about experience level and recommends appropriate trips—from first-time intro courses to advanced multi-pitch adventures.
Deposit Collection
Sends secure Stripe payment links via SMS. Collects deposits to confirm bookings and protect guide schedules from no-shows.
How It Works
Live in 72 hours, no tech skills needed.
1
Quick Setup Call
15-minute call to learn your trips, classes, guide roster, and what makes your climbing business special. We handle all the technical work.
2
We Build Your Agent
Custom AI trained on your specific offerings—trip types, difficulty levels, locations, gear policies, and your guide service personality.
3
Forward & Climb
Forward your line or get a new number. Your AI handles calls while you're on the wall doing what you love.
One Agent, All Channels
Train once, deploy everywhere your climbers reach out.
Phone Calls
Answers calls 24/7, checks availability, books trips, handles beginner questions.
Most PopularTRAIN
ONCE
ONCE
SMS Text
Responds to texts, sends confirmations, handles quick questions.
IncludedYour AI learns your climbing business once and handles every channel consistently. Same knowledge, same stoked personality, same great service—whether climbers call or text.
Common Questions
Everything climbing businesses ask before getting started.
Does it work for both gyms and guide services?
Yes. The AI handles gym day passes, memberships, classes, private lessons, outdoor guided trips, multi-day courses—whatever you offer.
Can it match climbers to appropriate trips?
Yes. The AI asks about experience level—gym climbing, outdoor experience, lead certifications—and recommends trips that match their skill level.
What about weather for outdoor trips?
The AI checks real-time forecasts, explains conditions at your climbing areas, and knows your weather cancellation policy for rescheduling.
Can it handle liability waiver questions?
Yes. The AI explains your waiver process and can send digital waiver links via SMS for customers to complete before arrival.
What about private instruction requests?
The AI books private lessons and guided trips, checks instructor/guide availability, and provides accurate pricing for one-on-one instruction.
How long to get set up?
Most climbing businesses are live within 72 hours. Quick setup call, we build your agent, you start converting calls into climbers.
Ready to Stop Missing Bookings?
Get a custom AI agent for your climbing business. Setup in 72 hours, satisfaction guaranteed.